It’s not just because they write such creative descriptions of the products they sell.
It’s not just because the sell one thing each day and then you can’t buy it again until they come around with it again in their haphazard rotation.
It’s not because they start selling that one thing at midnight Central Time, and keep selling it until it’s sold out or time runs out.
It’s not just because shipping is $5 no matter if it’s a huge screen TV or a nearly worthless bag o’ crap.
It’s also because when there is a problem, they explain it well.
Don’t you wish everyone had a really cool plumber page like this?